Fraud Detection & Prevention
Fraud detection is a critical issue for retailers determined to prevent losses and preserve consumer trust. Fraud can originate from customers or people masquerading as customers, store associates, or external criminals or hackers. The most prominent recent frauds have involved stolen credit card information and fraudulent merchandise returns. Analysis of transactions and activities such as purchasing, accounts payable, POS, sales projections, warehouse movements, employee shift records, returns, and store level video and audio recordings can help you to identify fraudulent activity and develop appropriate priorities for case management and investigation.