Metrics are important for any manager seeking to continuously improve critical work processes and the resulting work-product. That’s why DevOps leaders need DevOps metrics. With the right ones, those leaders can guide their organization’s adoption of DevOps best practices—progressively optimizing staff productivity, business agility and customer experience. But, what are the right metrics for DevOps success? And, what are the wrong ones? Useful metrics must enable DevOps leaders to make better decisions about workflows, incentives, policies, training, tools or some other “lever” of transformation.