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Rohit Chawla

About Me

Rohit Chawla is founder at Bridging GAPS. He has extensive experience, ranging from Contact centres, CRM projects implementation, Segmentation, Customer Retention in both B2C and B2B domains for Mobile and data products.

Artificial Intelligence in Human Resource Management – A Boon or a Bane?

When the concept of AI was first introduced, the HR departments were not completely convinced by it, as they feared a heavy loss in the number of jobs because of the increased dependence on machines. But gradually the organizations have opened up to it. Technologies and tools like cloud computing, business analytics, e-recruitment, CPM (Computerized Performance Monitoring) have minimized the labor of HR personnel and given them considerable time to focus on other goals. Now the question arises, that if AI is such a convenience for the HR, then what is the debate all about?

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