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Geoffrey Moore

About Me

Geoffrey Moore is Managing Director, Geoffrey Moore ConsultingVenture Partner, Mohr Davidow Ventures and Wildcat Venture Partners, Chairman Emeritus, TCG Advisors, Chasm Institute and The Chasm Group, and Member of the Board of Directors of several pre-IPO Companies. An author, speaker, and advisor, he splits his consulting time between start-up companies in the Mohr Davidow and Wildcat Venture Partners portfolios and established high-tech enterprises, including Salesforce, Microsoft, Intel, Box, Aruba, Cognizant, and Rackspace. He gives between 50 and 80 speeches a year. 

BI versus OI: A Distinction with Very Big Difference

Business Intelligence (BI) has been a foundational element of enterprise computing for over thirty years. you may also have heard of Operational Intelligence (OI). BI is a highly evolved form of decision support software whereas OI is an emerging next-generation form of digital automation. And that is a very big difference indeed.  Using BI to mine Systems of Record data looks to improve “human-in-the-loop” business processes by arming decision-makers with a higher quality of insights. By contrast, using OI to mine machine data logs seeks to improve “human-above-the-loop” processes

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