More recently, the internet and high levels of smartphone adoption have totally changed the way we do business. Now, it’s the turn of artificial intelligence (AI). Here are five of the best reasons why ‘thinking’ computer systems can help your business sell more.
Artificial intelligence (AI) is the ability of machines or computers to emulate human thinking or decision-making. After years of speculation into the technology and its possibilities, AI is starting to deliver on its promise. Here are eight stats that prove natural language processing, machine learning and cognitive computing are helping businesses to deliver excellent customer service.