We continue to find gaps in automated processes where there are activities and tasks between systems, such as keying and re-keying information from one application to another, logging into supplier portals to gather information, and manual updating of financial data or ERP applications from Excel spreadsheets.
Maybe you have an AP automation solution in place that provides automated workflows, but requires customization to address your unique processing requirements. Or your automation solution works, but you lack full end-to-end invoice processing visibility and are unable to further optimize processes based on a drill-down of key performance indicators.
We are seeing business units such as accounting and finance that are choosing, deploying and managing their own technology. RPA is an ideal candidate for that. In a typical financial process automation scenario, we can attain about 80 to 90 percent automation levels between capture and workflow for mature solutions like accounts payable, and we’re starting to approach those levels in other areas of FPA such as sales order processing, where we’re already well above 50 percent. In the case of those remaining tasks that have historically been difficult to automate, RPA can provide two key benefits.