{"id":730,"date":"2018-06-13T03:22:58","date_gmt":"2018-06-13T00:22:58","guid":{"rendered":"http:\/\/kusuaks7\/?p=335"},"modified":"2026-04-02T15:00:56","modified_gmt":"2026-04-02T15:00:56","slug":"robotic-process-automation-taking-the-robot-out-of-the-human","status":"publish","type":"post","link":"https:\/\/www.experfy.com\/blog\/future-of-work\/robotic-process-automation-taking-the-robot-out-of-the-human\/","title":{"rendered":"Robotic Process Automation: Taking the Robot out of the Human"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\tReady to learn Machine Learning? Browse courses<\/a>\u00a0like\u00a0Robotics Application Machine Learning<\/a> developed by industry thought leaders and Experfy in Harvard Innovation Lab.<\/em><\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tAs Business Process Management (BPM) continues to develop, one of the most exciting and high profile aspects of it is that of Robotic Process Automation (RPA). RPA is transforming organisations across all industries, leading experts to believe that it is one of the most transformational tools in current times. In this article we explore the benefits of RPA and why it is so transformational, along with an analysis of where it can be applied within the financial services sector.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tYou are probably thinking that RPA is not entirely a new concept and has been around for a number of years; and yes you are right, it has been around for some time now. The key question is what is so different about the latest wave of RPA? The answer lies with the maturity of both the technology being used as well as the business processes that it is being applied to. In addition, the key difference between RPA and other recent automation methods is the approach used for completing the tasks carried out by employees. RPA utilises a standard interface and deploys software without modifying the applications or systems being automated.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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The challenge<\/b><\/h2>\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tAnother question to address is why we use RPA rather than simply implementing new systems? Implementing a new system may sound great in theory, however, this is not so straightforward in reality. What happens in every business is that people and technology are combined to meet the external demands of the customer. However, the challenge is often that technology cannot be adopted at the speed which the business requires to meet its needs, and people are used to bridge the gap between technology and processes by applying business rules.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tAdditionally, most (if not all) banks have old legacy systems which can be very difficult to upgrade, and it is often easier and cheaper to use people to bridge the divide. Although people are able to apply judgment, empathy, interpretation and deal with exceptions, the downside is that people are often left with repetitive and mundane tasks. Such repetitive tasks undertaken by people are often subject to errors, which result in operational deficiencies, less focus on the customer, higher costs and a declining sense of motivation amongst the workforce.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tThis is where the benefits of RPA come into play, by using a \u2018virtual workforce\u2019 empowered by software robots that allow enterprise organisations to automate these mundane and repetitive tasks. For example, a virtual workforce of software robots can be used to automate processes that are governed and hosted by IT, but are configured and controlled by the business.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Below are a number of the characteristics of the best candidate\u00a0processes<\/b>\u00a0to target for RPA automation:<\/h3><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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