{"id":709,"date":"2018-05-30T03:43:55","date_gmt":"2018-05-30T00:43:55","guid":{"rendered":"http:\/\/kusuaks7\/?p=314"},"modified":"2026-05-28T09:32:46","modified_gmt":"2026-05-28T09:32:46","slug":"what-passions-and-motivations-are-driving-your-devops-teams","status":"publish","type":"post","link":"https:\/\/www.experfy.com\/blog\/bigdata-cloud\/what-passions-and-motivations-are-driving-your-devops-teams\/","title":{"rendered":"What passions and motivations are driving your DevOps teams?"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\tReady to become DevOps Engineer? Browse courses<\/a>\u00a0like AWS Certified DevOps Engineer\u2014Professional Exam Training<\/a> developed by industry thought leaders and Experfy in Harvard Innovation Lab.<\/em><\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tEverybody loves\u00a0DevOps<\/a>. In fact, DevOps is hottest date in IT. That\u2019s because DevOps promises to satisfy the deepest longings of digital business\u2014including fast execution on innovative ideas, competitively differentiated customer experiences, and significantly improved operational efficiencies.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tBut who does DevOps love?\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tThis is more than a cute Valentine\u2019s-themed question. It\u2019s a fundamental challenge for anyone leading a DevOps initiative. What passions and motivations are driving your DevOps teams? How do you know? And if those motivations aren\u2019t the right ones, how do you re-direct them?\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tMetrics<\/a>, it turns out, may hold the answers.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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The danger of DevOps narcissism<\/strong><\/h4>\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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metrics\n\n\n\n
metrics<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tMany of us know what it\u2019s like to be in a relationship with a narcissist. Narcissists can actually be very attractive. They maintain the best possible outward appearance and exude confidence. They can also be quite charming and seductive.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tBut relationships with narcissists ultimately turn out to be quite toxic, because narcissists only love themselves. So they use our feelings for them to meet their own emotional and material needs\u2014giving us little or nothing in return.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tLeft unchecked, DevOps can easily devolve into a similar state of narcissism. Technology professionals, after all, typically love technology. So as they catch DevOps fever, they start to view\u00a0DevOps<\/a>,\u00a0agile<\/a>\u00a0and\u00a0continuous delivery<\/a>\u00a0as objectives to be pursued for their own sakes.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tThere is nothing wrong with having a DevOps team that is super-enthusiastic about DevOps excellence. You want your team to be excited about DevOps best practices and DevOps-enabling tools.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\nBut enterprises aren\u2019t investing millions in DevOps so that IT can congratulate itself. It\u2019s investing in DevOps to address an existential business challenge. DevOps narcissism is thus potentially quite toxic.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tOne way to detect creeping DevOps narcissism is through the\u00a0metrics\u00a0<\/a>by which DevOps performance is measured. Narcissistic DevOps teams focus on narcissistic metrics (also known as \u201cvanity\u201d metrics). These metrics include lines of code produced and function points created. Leaderboards and gamification can also both indicate and promote DevOps narcissism\u2014especially if they utilize vanity metrics to keep score.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Romancing the business<\/strong><\/h4>\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tThe proper object of DevOps affection is, of course, the business. The whole point of DevOps is to accelerate time-to-benefit for business-driven digital deliverables produced by agile development\u2014while also diligently addressing performance at scale, production economics, security, compliance, business continuity and other digital business requirements.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tDevOps therefore can\u2019t just look inward. It must look outward to see how well it is communicating and collaborating with all relevant digital stakeholders in order to achieve the goals of the business.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWhat metrics best indicate alignment of DevOps efforts with the business? There are several\u2014but I\u2019ll just highlight one here: NetPromoter. NetPromoter scores (NPS) are broadly used by organizations to quantify the customers\u2019 perceptions about the quality of their engagements. I won\u2019t weigh in here regarding the concerns CX professionals have about excessive reliance on NPS vs\/ other CX metrics. I\u2019ll simply point out that, whatever its flaws, NPS is a far more business-directed metric than lines of code or function points. And, as such, it is a much-needed antidote to DevOps narcissism.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tNPS is also practical to obtain and immune from corruption by DevOps staff\u2014two key requirements for any management metric.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tOther metrics (cycle times, FTE-to-customer ratios, MTTR, etc.) can also be very useful for DevOps leaders. And I\u2019ll write more about them in future blogs.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tBut on Valentine\u2019s Day, it\u2019s appropriate to ask a relationship question. Yes, everyone loves DevOps. But who does DevOps love? If it\u2019s not the business, then there\u2019s going to be some heartbreak. And that heartbreak is likely to come in the form of failed expectations and subpar business outcomes.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tFor more tips on measuring your DevOps success, check out the book \u201cDevOps for Digital Leaders<\/a>\u201d, it\u2019s all about how one can reignite their business with a modern\u00a0DevOps-enabled software factory<\/a>.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Everybody loves DevOps. That’s because DevOps promises to satisfy the deepest longings of digital business—including fast execution on innovative ideas, competitively differentiated customer experiences, and significantly improved operational efficiencies. But who does DevOps love? It’s a fundamental challenge for anyone leading a DevOps initiative. What passions and motivations are driving your DevOps teams? How do you know? And if those motivations aren’t the right ones, how do you re-direct them? Metrics, it turns out, may hold the answers.<\/p>\n","protected":false},"author":157,"featured_media":3794,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[187],"tags":[94],"ppma_author":[1682],"class_list":["post-709","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bigdata-cloud","tag-data-science"],"authors":[{"term_id":1682,"user_id":157,"is_guest":0,"slug":"aruna-ravichandran","display_name":"Aruna Ravichandran","avatar_url":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g","author_category":"","user_url":"","last_name":"Ravichandran","first_name":"Aruna","job_title":"","description":"Aruna Ravichandran is Vice President, Global Marketing at CA Technologies. She is a Keynote speaker on DevOps, and co-author of the book, "DevOps for Digital Leaders" published in 2016. San Jose Business Journal named her one of the Top 100 Most Influential Women in Silicon Valley, and National Diversity Council gave her the 2016 Most Powerful and Influential Woman Award."}],"_links":{"self":[{"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/posts\/709","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/users\/157"}],"replies":[{"embeddable":true,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/comments?post=709"}],"version-history":[{"count":0,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/posts\/709\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/media\/3794"}],"wp:attachment":[{"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/media?parent=709"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/categories?post=709"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/tags?post=709"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/ppma_author?post=709"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}