{"id":613,"date":"2018-02-27T02:27:58","date_gmt":"2018-02-26T23:27:58","guid":{"rendered":"http:\/\/kusuaks7\/?p=218"},"modified":"2025-05-01T09:54:03","modified_gmt":"2025-05-01T09:54:03","slug":"the-dysfunctional-relationship-most-firms-have-with-ai","status":"publish","type":"post","link":"https:\/\/www.experfy.com\/blog\/ai-ml\/the-dysfunctional-relationship-most-firms-have-with-ai\/","title":{"rendered":"The dysfunctional relationship most firms have with AI"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\tReady to learn Machine Learning? Browse courses<\/a>\u00a0like\u00a0Machine Learning Foundations: Supervised Learning<\/a> developed by industry thought leaders and Experfy in Harvard Innovation Lab.<\/em><\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWe have a tendency to blame technology when things go wrong. I\u2019m the first to admit that after years of working in the technology industry I\u2019ve become more and more annoyed with the technology I use. As artificial intelligence (AI) capabilities have emerged in my smart phone keeping me on schedule, telling me how to get somewhere, or generally keeping me in line, I\u2019ve gotten conditioned to technology \u00a0just working.\u00a0 Except when it doesn\u2019t. That\u2019s when I want to throw that phone, espresso machine, laptop or home security pad into a blender. (Yes, it was a rough morning.)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tAI pioneers have provided us with a glimpse of and conditioned us to ambient AI making it hard to break up with each other. They have also set a very high bar on our expectations of what AI should do for our businesses. But, let\u2019s understand, Google was able to do this after two decades of research, curating collections and observing our every move. Apple too has tracked our app usage, music preferences, and daily lives through its iCloud. And Facebook sees our public and private conversations, what we share, and our personal opinions. Creepy, yes, but that is another conversation.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tThe point is that enterprises embarking on AI need to radically shift their approach to technology adoption and analytics. This is not a plug and play and bolt on strategy.\u00a0It takes work to go from POC to a capability that comes close to our expectations of AI based on our consumer experience.\u00a0<\/em>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tAI begins its education through observation, not instructions. It needs vast amounts of data to establish domain expertise. Even if you purchase an AI solution that promises that domain expertise upfront so the data and training is reduced, it still needs YOUR DATA and YOUR CONTEXT to do the job. You aren\u2019t programming a robot, you are building a relationship.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tAnd so, it is not that AI is immature for enterprise use or value, necessarily. That was already proven by Google, Apple, and Facebook. The issue is that we, the enterprise, are the problem in the relationship for two reasons:\n