{"id":576,"date":"2018-01-02T02:41:31","date_gmt":"2018-01-02T02:41:31","guid":{"rendered":"http:\/\/kusuaks7\/?p=181"},"modified":"2025-04-03T04:39:28","modified_gmt":"2025-04-03T04:39:28","slug":"tech-terms-in-brave-new-world","status":"publish","type":"post","link":"https:\/\/www.experfy.com\/blog\/bigdata-cloud\/tech-terms-in-brave-new-world\/","title":{"rendered":"Tech terms in brave new world"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\tReady to learn Data Science? Browse courses<\/a>\u00a0like\u00a0Data Science Training and Certification<\/a> developed by industry thought leaders and Experfy in Harvard Innovation Lab.<\/em><\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tToday and tomorrow\u2019s human-machine interfaces require new ways to talk about them\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tThe terminology of financial services technology morphs as fast as the technology itself. Already, terms like big data, cloud services, biometric authentication, and more are so yesterday.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tYet bankers must keep up as new tech terms get invented and adopted. As fast as technology accelerates, people still have to master the language in order to attempt not only to understand what\u2019s going on but to figure out whether the new things are worthwhile.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWhat follows is our latest \u201cMaking Sense\u201d compilation of terms that have appeared in the literature recently. They may or may not have traction in the new year. However, even if they don\u2019t gain it, knowing about them now will enable people to achieve perspective about whatever even newer terms emerge.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tOne point that distinguishes this batch: This time they tend to describe new ways in which humans interact with technology. Think of how Siri has become part of our phones and Alexa and other such devices now sit on our mantles. As this tech phenomena becomes even more entrenched, applications will arise that bring with them new terms.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tThis list is roughly ordered from mostly human to mostly machine.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u2022\u00a0<\/em>Emotional engagement<\/em><\/strong>\u2014Capgemini issued a\u00a0new report<\/strong><\/a>\u00a0in which it claims that emotions have the strongest impact for driving consumer loyalty.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u201cConsumers are immune to transaction-based loyalty programs of the past, so a retailer\u2019s engagement with consumers needs to shift from being transactional to more emotional and meaningful,\u201d says Kees Jacobs, consumer goods and retail lead at the company.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tContinuing on that line, Jacobs says that \u201cdecoding human emotions will ensure that brands have a better understanding of their consumers leading to building deep-seated engagement and long-term loyalty with them. With a potential revenue boost of 5% up for grabs, and weak emotional connections ready to be exploited by the competition, no retailer can afford to ignore this reality.\u201d\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t[On a personal note:<\/em>\u00a0My wife and I recently switched to a mail-order cat food provider, and we\u2019re customers for life now. Not only is the cat food cheaper and delivered to our door, the company sends out periodic light-hearted emails using our cats\u2019 names and asks for pictures of them. I suspect that such communications are generated through artificial intelligence algorithms, but the fact that I don\u2019t really know makes that moot. It\u2019s fun, convenient, and inexpensive.]\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tHow does a company exploit emotional engagement? Capgemini lists these points:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\n\u2022 Respect<\/em>\u2014Fulfill commitment with honesty, trust, and integrity.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u2022 Reciprocation<\/em>\u2014Build a two-way relationship with customers.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u2022 Recognition<\/em>\u2014Understand what consumers care about.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u2022 Reward<\/em>\u2014Provide timely, meaningful rewards that promote long-term relationships.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u2022 Relationship pricing<\/strong><\/em>\u2014This is somewhat related to the first term. An\u00a0Oracle blogger<\/strong><\/a>, Akshaya Kapoor, applies this term specifically to banking.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u201cRelationship banking involves offering customers more favorable prices on a particular service because of the customer\u2019s purchase of other solutions from the bank,\u201d he says. \u201cFor example, a customer with a bank account might be given a more favorable mortgage rate.\u201d\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tThe key to being able to do this, he says, is to aggregate all the accounts of a given customer in order to have a complete picture. This is not a new term, per se, but measuring relationships in today\u2019s data-driven business means much more than simple cross-selling ratios. Kapoor says:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u201cBanks have a huge amount of customer information\u2014but they need to choose and use the right data so that they can run analytical models that will enable them to develop the right pricing strategies. Finally, they also need to use dynamic pricing and agile strategies that are aligned to critical customer events and milestones, such as buying a house or car or getting married.\u201d\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tAgain, the emotional connection.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u2022\u00a0Business process service delivery automation<\/strong><\/em>\u2014This mouthful\u2014abbreviating it as BPSDA still leaves it a mouthful\u2014was posted recently by Everest Group in a\u00a0report<\/strong><\/a>\u00a0where it predicts up to $10 billion will be invested by 2019.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tIt loosely defines this as a mashup between robotic process automation and artificial intelligence, although that seems redundant.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tRajesh Ranjan, partner at Everest Group, explains it this way: \u201cIncreasingly, [business process service delivery automation] is being used to enhance customer experience through much shorter response times for handling requests, round-the-clock availability, embedded intelligence, and reduced need to manually bridge gaps in technology.\u201d\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t He continues: \u201cContrary to general belief, our data shows that the penetration and scale per BPSDA deployment is still quite low. One of the challenges is the mismatch between buyers\u2019 expectations and reality, partly due to some inaccurate communication from service providers and automation vendors.\u201d [There\u2019s that tech terminology issue in a nutshell.]\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tIn any case, the report finds that the leading areas of BPSDA application are in finance and accounting, followed by banking and insurance.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u2022\u00a0No-collar workforce<\/strong><\/em>\u2014As another offshoot of artificial intelligence, Deloitte uses this\u00a0term<\/strong>\u00a0in its annual tech trends report. It\u2019s placed in context of how human resources strategies will have to evolve to manage environments in which humans and machines work together as equals.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u201cThe organization of the future must rewire talent management for the new hybrid human-machine workforce\u2014simultaneously retraining augmented workers and pioneering new HR processes for managing virtual workers<\/em>,\u201d it says. [Emphasis by Deloitte.]\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u2022\u00a0Machine-to-people interactions<\/strong><\/em>\u2014Along these lines, Mitel has used this phrase in a\u00a0survey<\/strong><\/a>\u00a0of IT decision-makers.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tMitel says 85% of respondents believe machine-to-people interactions will positively transform the customer experience. In addition, 70% see machine-to-people interactions in which devices:\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u2022 Directly contact assigned staff\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u2022 Route information to the right individual across a while organization\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u2022 Or directly contact a customer when a threshold is triggered.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tThis increases customer responsiveness and issue resolution.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u201cGiving machines a voice in machine-to-people interactions can be a powerful differentiator as the relationship between businesses and consumers shifts from transactional to more experiential, and customer experience becomes just as important as the product or service a company provides,\u201d says Wes Durow, chief marketing officer at Mitel.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u2022\u00a0Intelligent automation<\/strong><\/em>\u2014This is another seeming mashup of artificial intelligence applications, but has come to take on a subtler meaning.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tGartner\u00a0defines it<\/strong><\/a>\u00a0as \u201cthe umbrella term for a variety of strategies, skills, tools, and techniques that service providers are using to remove the need for labor, and increase the predictability and reliability of services while reducing the cost of delivery.\u201d\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tFor services such as service desks, intelligent automation tools can be up to 65% less expensive than offshore-based staff, Gartner says.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\nGartner is not alone. KPMG, in a\u00a0recent report<\/strong><\/a>, says that \u201cas companies digitally transform their business processes, cognitive capabilities are rapidly creating a new class of intelligent automation.\u201d\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u201cToday\u2019s advances in robotics, machine learning, and other digital technology have the potential to help create a more intelligent enterprise and accelerate organizational performance\u2014but key to realizing such benefits is the need to have an accepting and agile workforce strategy,\u201d says Claudia Saran, KPMG\u2019s U.S. People, and Change leader.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\n\u2022\u00a0Quantum computing<\/strong><\/em>\u2014And now for something really, really out there.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tQuantum computing has been in research for 30 years or so and has yet to go mainstream\u2014but it continues to hold tremendous promise.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\nBasically\u2014and I mean\u00a0really\u00a0<\/em>basically\u2014quantum computing transcends classical computing, which depends on bits that have values of either one or zero. A quantum bit, called a \u201cqubit,\u201d can have\u00a0many<\/em>different values.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\nTheoretically, such a computer could solve many complicated computations simultaneously, vastly speeding things up. [Thanks for an informal explanation provided by Accenture.]\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tIn fact,\u00a0Accenture<\/strong><\/a>\u00a0believes in this so much, it has invested in a Canadian company called 1QBit, and will collaborate with the company to test applications in the business world.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u201cQuantum computing is a turbocharger for analytics and the creation of new intelligence,\u201d says Narendra Mulani, chief analytics officer, Accenture Analytics. \u201cWe see massive potential for using the 1QBit platform on behalf of our clients to pursue quantum-inspired analytics, which will help us unlock even more value trapped in their data and find new opportunities to transform their businesses.\u201d\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\nAnd, again, Accenture isn\u2019t alone. IBM\u00a0announced<\/strong><\/a>\u00a0a widespread collaboration with a number of Fortune 500 companies, academic institutions, and national research labs to accelerate quantum computing.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u201cIBM sees the next few years as the dawn of the commercial quantum era\u2014a formative period when quantum computing technology and its early use cases develop rapidly,\u201d says Dario Gil, vice-president of AI and IBM Q Network.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tNotably, JPMorgan Chase was named as the premier global financial services partner with IBM, focusing on such use cases in the financial services area as trading strategies, portfolio optimization, asset pricing, and risk analysis.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tPutting it all together\u2026<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWell, now… Conceivably, then, sometime next year there could be a story where the no-collar workforce uses quantum computing to facilitate machine-to-human interactions, fostering relationship pricing while embracing emotional engagement, all the while automating business process service delivery and ultimately making organizations intelligently automated.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tOr something like that.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tOriginally appeared at Banking Exchange Blogs<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Ready to learn Data Science? Browse courses\u00a0like\u00a0Data Science Training and Certification developed by industry thought leaders and Experfy in Harvard Innovation Lab.Today and tomorrow\u2019s human-machine interfaces require new ways to talk about themThe terminology of financial services technology morphs as fast as the technology itself. Already, terms like big data, cloud services, biometric authentication, and<\/p>\n","protected":false},"author":153,"featured_media":3187,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[187],"tags":[94],"ppma_author":[1679],"class_list":["post-576","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bigdata-cloud","tag-data-science"],"authors":[{"term_id":1679,"user_id":153,"is_guest":0,"slug":"john-ginovsky","display_name":"John Ginovsky","avatar_url":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g","user_url":"","last_name":"Ginovsky","first_name":"John","job_title":"","description":"John Ginovsky is a contributing editor of Banking Exchange and editor of the publication’s Tech Exchange e-newsletter. For more than two decades he’s written about the commercial banking industry, specializing in its technological side and how it relates to the actual business of banking. In addition to his weekly blogs—"Making Sense of It All<\/a>"—he contributes fresh, original stories to each Tech Exchange issue based on personal interviews or exclusive contributed pieces."}],"_links":{"self":[{"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/posts\/576","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/users\/153"}],"replies":[{"embeddable":true,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/comments?post=576"}],"version-history":[{"count":5,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/posts\/576\/revisions"}],"predecessor-version":[{"id":37587,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/posts\/576\/revisions\/37587"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/media\/3187"}],"wp:attachment":[{"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/media?parent=576"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/categories?post=576"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/tags?post=576"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/ppma_author?post=576"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}