{"id":2296,"date":"2020-03-03T04:19:34","date_gmt":"2020-03-03T01:19:34","guid":{"rendered":"http:\/\/kusuaks7\/?p=1901"},"modified":"2024-01-02T14:07:57","modified_gmt":"2024-01-02T14:07:57","slug":"aiops-what-you-need-to-know","status":"publish","type":"post","link":"https:\/\/www.experfy.com\/blog\/ai-ml\/aiops-what-you-need-to-know\/","title":{"rendered":"AIOps: What You Need To Know"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2296\" class=\"elementor elementor-2296\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-51fa06d7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"51fa06d7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5025d39a\" data-id=\"5025d39a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-782be75c elementor-widget elementor-widget-text-editor\" data-id=\"782be75c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><strong>Digital Human Brain Covered with Networks GETTY<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24b8078 elementor-widget elementor-widget-text-editor\" data-id=\"24b8078\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAIOps, which is a term that was coined by Gartner in 2017, is increasingly becoming a critical part of next-generation IT.\u00a0\u201cIn a nutshell, AIOps is applying cognitive computing like AI and Machine learning techniques to improve IT operations,\u201d said Adnan Masood, who is the Chief Architect of AI &amp; Machine Learning at\u00a0<a title=\"https:\/\/www.ust-global.com\/\" href=\"https:\/\/www.ust-global.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" label=\"UST Global\" track=\"ExternalLink:https:\/\/www.ust-global.com\/\" class=\"broken_link\">UST Global<\/a>.\u00a0\u201cThis is not to be confused with the entirely different discipline of MLOps, which focuses on the Machine learning operationalization pipeline. AIOps refers to the spectrum of AI capabilities used to address IT operations challenges\u2013for example, detecting outliers and anomalies in the operations data, identifying recurring issues, and applying self-identified solutions to proactively resolve the problem, such as by restarting the application pool, increasing storage or compute, or resetting the password for a locked-out user.\u201d\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a78c78 elementor-widget elementor-widget-text-editor\" data-id=\"6a78c78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tThe fact is that IT departments are often stretched and starved for resources.\u00a0Traditional tools have usually been rule-based and inflexible, which has made it difficult to deal with the flood of new technologies.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cdf4630 elementor-widget elementor-widget-text-editor\" data-id=\"cdf4630\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\u201cIT teams have adopted microservices, cloud providers, NoSQL databases, and various other engineering and architectural approaches to help support the demands their businesses are putting on them,\u201d said Shekhar Vemuri, who is the CTO of\u00a0<a title=\"http:\/\/www.clairvoyantsoft.com\/\" href=\"http:\/\/www.clairvoyantsoft.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" aria-label=\"Clairvoyant\" data-ga-track=\"ExternalLink:http:\/\/www.clairvoyantsoft.com\/\">Clairvoyant<\/a>.\u00a0\u201cBut in this rich, heterogeneous, distributed, complex world, it can be a challenge to stay on top of vast amounts of machine-generated data from all these monitoring, alerting and runtime systems. \u00a0It can get extremely difficult to understand the interactions between various systems and the impact they are having on cost, SLAs, outages etc.\u201d\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3b35a2 elementor-widget elementor-widget-text-editor\" data-id=\"b3b35a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSo with AIOps, there is the potential for achieving scale and efficiencies. Such benefits can certainly move the needle for a company, especially as IT has become much more strategic.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-724f4c1 elementor-widget elementor-widget-text-editor\" data-id=\"724f4c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\u201cFrom our perspective, AIOps equips IT organizations with the tools to innovate and remain competitive in their industries, effectively managing infrastructure and empowering insights across increasingly complex hybrid and multi-cloud environments,\u201d said Ross Ackerman, who is the\u00a0<a title=\"https:\/\/www.netapp.com\/us\/index.aspx\" href=\"https:\/\/www.netapp.com\/us\/index.aspx\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" label=\"NetApp\" track=\"ExternalLink:https:\/\/www.netapp.com\/us\/index.aspx\" class=\"broken_link\">NetApp<\/a>\u00a0Director of Analytics and Transformation.\u00a0\u201cThis is accomplished through continuous risk assessments, predictive alerts, and automated case opening to help prevent problems before they occur. At NetApp, we\u2019re benefiting from a continuously growing data lake that was established over a decade ago. It was initially used for reactive actions, but with the introduction of more advanced AI and ML, it has evolved to offer predictive and prescriptive insights and guidance. Ultimately, our capabilities have allowed us to save customers over two million hours of lost productivity due to avoided downtime.\u201d\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80d3cc8 elementor-widget elementor-widget-text-editor\" data-id=\"80d3cc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAs with any new approach, though, AIOps does require much preparation, commitment and monitoring.\u00a0Let\u2019s face it, technologies like AI can be complex and finicky.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74bf4d0 elementor-widget elementor-widget-text-editor\" data-id=\"74bf4d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\u201cThe algorithms can take time to learn the environment, so organizations should seek out those AIOps solutions that also include auto-discovery and automated dependency mapping as these capabilities provide out-of-the-box benefits in terms of root-cause diagnosis, infrastructure visualization, and ensuring CMDBs are accurate and up-to-date,\u201d said Vijay Kurkal, who is the CEO of\u00a0<a title=\"https:\/\/resolve.io\/\" href=\"https:\/\/resolve.io\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" aria-label=\"Resolve\" data-ga-track=\"ExternalLink:https:\/\/resolve.io\/\">Resolve<\/a>.\u00a0\u201cThese capabilities offer immediate value and instantaneous visibility into what\u2019s happening under the hood, with machine learning and AI providing increasing richness and insights over time.\u201d\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b2275f elementor-widget elementor-widget-text-editor\" data-id=\"0b2275f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<strong>As a result, there should be a clear-cut framework when it comes to AIOps.\u00a0Here\u2019s what\u00a0<a title=\"https:\/\/appen.com\/\" href=\"https:\/\/appen.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" aria-label=\"Appen\u2019s\" data-ga-track=\"ExternalLink:https:\/\/appen.com\/\">Appen\u2019s<\/a>\u00a0Alyssa Simpson Rochwerger recommends (she is the VP of Data and AI):\u00a0<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cd97c8 elementor-widget elementor-widget-text-editor\" data-id=\"3cd97c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n \t<li>Clear ability to measure product success (business value outcomes).<\/li>\n \t<li>Ability to measure and report on associated performance metrics such as accuracy, throughput, confidence and outcomes<\/li>\n \t<li>Technical infrastructure to support\u2014including but not limited to\u2014model training, hosting, management, versioning and logging<\/li>\n \t<li>Data Set management including traceability, data provenance and transparency<\/li>\n \t<li>Low confidence\/fallback data handling (this could be either a data annotation or other human-in-the-loop process or default when the AI system can&#8217;t handle a task or has a low-confidence output)<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e7faa5 elementor-widget elementor-widget-text-editor\" data-id=\"1e7faa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<\/ul>\nAll this requires a different mindset.\u00a0It\u2019s really about looking at things in terms of software application development.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d84011f elementor-widget elementor-widget-text-editor\" data-id=\"d84011f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n\u201cMost enterprise businesses are struggling with a wall to production, and need to start realizing a return on their machine learning and AI investments,\u201d said Santiago Giraldo, who is a Senior Product Marketing Manager at\u00a0<a title=\"https:\/\/www.cloudera.com\/\" href=\"https:\/\/www.cloudera.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" aria-label=\"Cloudera\" data-ga-track=\"ExternalLink:https:\/\/www.cloudera.com\/\">Cloudera<\/a>.\u00a0\u201cThe problem here is two-fold. One issue is related to technology: Businesses must have a complete platform that unifies everything from data management to data science to production. This includes robust functionalities for deploying, serving, monitoring, and governing models. The second issue is mindset: Organizations need to adopt a production mindset and approach machine learning and AI holistically in everything from data practices to how the business consumes and uses the resulting predictions.\u201d\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f6557d elementor-widget elementor-widget-text-editor\" data-id=\"2f6557d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\nSo yes, AIOps is still early days and there will be lots of trial-and-error.\u00a0But this approach is likely to be essential.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-066821e elementor-widget elementor-widget-text-editor\" data-id=\"066821e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\u201cWhile the transformative promise of AI has yet to materialize in many parts of the business, AIOps offers a proven, pragmatic path to improved service quality,\u201d said Dave Wright, who is the Chief Innovation Officer at\u00a0<a title=\"https:\/\/www.servicenow.com\/\" href=\"https:\/\/www.servicenow.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" label=\"ServiceNow\" track=\"ExternalLink:https:\/\/www.servicenow.com\/\" class=\"broken_link\">ServiceNow<\/a>.\u00a0\u201cAnd since it requires little overhead, it\u2019s a great pilot for other <a href=\"https:\/\/www.experfy.com\/blog\/ai-ml\/starting-successful-aiops-initiative\/\">AI initiatives<\/a> that have the potential to transform a business.\u201d.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Artificial intelligence for IT operations (AIOps) &nbsp;refers to the spectrum of AI capabilities used to address IT operations challenges&ndash;for example, detecting outliers and anomalies in the operations data, identifying recurring issues, and applying self-identified solutions to proactively resolve the problem, such as by restarting the application pool, increasing storage or compute, or resetting the password for a locked-out user. With AIOps, there is the potential for achieving scale and efficiencies. &nbsp;Such benefits can certainly move the needle for a company, especially as IT has become much more strategic.<\/p>\n","protected":false},"author":667,"featured_media":3865,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[183],"tags":[97],"ppma_author":[3440],"class_list":["post-2296","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-ml","tag-artificial-intelligence"],"authors":[{"term_id":3440,"user_id":667,"is_guest":0,"slug":"tom-taulli","display_name":"Tom Taulli","avatar_url":"https:\/\/www.experfy.com\/blog\/wp-content\/uploads\/2020\/04\/medium_63f5f357-f6ae-4999-b3f4-ed30406eb86c-150x150.jpg","user_url":"http:\/\/www.taulli.com\/","last_name":"Taulli","first_name":"Tom","job_title":"","description":"Tom Taulli is an author, speaker, and advisor \u2013 with a focus primarily on technology. He has co-founded a variety of\u00a0companies, including Hypermart.net (sold to InfoSpace), WebIPO and BizEquity. He is also a contributor to Forbes.com, Bloomberg.com, Kiplinger and BusinessWeek. \u00a0He has also written a variety of books, mostly on tech and finance.\u00a0 His latest is\u00a0<a href=\"http:\/\/amzn.to\/2Fdl3uD\">Artificial Intelligence Basics: A Non-Technical Introduction<\/a>. \u00a0As of now, he is an advisor to some awesome startups."}],"_links":{"self":[{"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/posts\/2296","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/users\/667"}],"replies":[{"embeddable":true,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/comments?post=2296"}],"version-history":[{"count":6,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/posts\/2296\/revisions"}],"predecessor-version":[{"id":35326,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/posts\/2296\/revisions\/35326"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/media\/3865"}],"wp:attachment":[{"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/media?parent=2296"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/categories?post=2296"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/tags?post=2296"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/ppma_author?post=2296"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}