{"id":1846,"date":"2019-07-26T02:56:28","date_gmt":"2019-07-26T02:56:28","guid":{"rendered":"http:\/\/kusuaks7\/?p=1451"},"modified":"2023-06-30T10:05:58","modified_gmt":"2023-06-30T10:05:58","slug":"how-to-beat-resistance-to-ai-projects-3-steps","status":"publish","type":"post","link":"https:\/\/www.experfy.com\/blog\/ai-ml\/how-to-beat-resistance-to-ai-projects-3-steps\/","title":{"rendered":"How to beat resistance to AI projects: 3 steps"},"content":{"rendered":"<p>In a recent\u00a0<a href=\"https:\/\/www.oreilly.com\/data\/free\/ai-adoption-in-the-enterprise.csp\" target=\"_blank\" rel=\"noopener noreferrer\">survey<\/a>\u00a0by O\u2019Reilly, respondents reported &#8220;company culture&#8221;\u00a0to be the biggest bottleneck for\u00a0<a href=\"https:\/\/enterprisersproject.com\/tags\/artificial-intelligence\" rel=\"noopener\">artificial intelligence<\/a>\u00a0adoption in their organizations. In spite of the buzz around AI, most people in organizations don\u2019t yet recognize the need for AI.<\/p>\n<p>In my view, executives face three common obstacles in every organization:<\/p>\n<ol>\n<li>Where do you get started with AI?<\/li>\n<li>Will it work and be viable for the business?<\/li>\n<li>How do you get the budget and buy-in?<\/li>\n<\/ol>\n<p>Let\u2019s look at a real-life example of how a pharmaceutical industry client\u00a0adopted AI in drug discovery to address each of these concerns.<\/p>\n<h2 id=\"find-your-biggest-business-problem-that-can-be-solved-by-ai\">1. Find your business problem that AI can solve<\/h2>\n<p>The worst way to start any data analytics project is by asking questions about\u00a0data or analytics. Instead, start your AI journey by identifying the biggest business challenges.<\/p>\n<p>Data science delivers value only when it solves a business problem. The first step is to identify and prioritize your business challenges.<\/p>\n<p>The pharma organization, which did generic drugs manufacturing, aspired to begin an AI journey. By mapping their as-is business flow, they identified drug characterization as an area of improvement. This is a key step in\u00a0<a href=\"https:\/\/en.wikipedia.org\/wiki\/Drug_discovery\" target=\"_blank\" rel=\"noopener noreferrer\">drug discovery<\/a>, involving\u00a0a study of the molecules for their size, shape, and characteristics.<\/p>\n<p>One of the challenges here was to count biological cells from microscopic images. A painfully manual task, it consumed hours of expert pathologist time. This was a potential candidate for\u00a0applying AI.<\/p>\n<h2 id=\"evaluate-the-feasibility-and-potential-benefits-with-pilots\">2. Evaluate the feasibility and potential\u00a0with AI pilots<\/h2>\n<p>After you identify the top business challenges, prioritize them. Find how important the challenge\u00a0is for the business teams. Check whether it can be solved by data and analytics.<\/p>\n<p>Evaluate whether it really needs the firepower of AI. Many problems can be solved more efficiently by simple analysis. When you must apply AI, check feasibility by building a quick pilot.<\/p>\n<p>Today, there are\u00a0<a href=\"https:\/\/github.com\/torch\/torch7\/wiki\/Cheatsheet#images\" target=\"_blank\" rel=\"noopener noreferrer\">open source<\/a>\u00a0libraries of\u00a0<a href=\"https:\/\/www.tensorflow.org\/resources\/models-datasets\" target=\"_blank\" rel=\"noopener noreferrer\">AI algorithms<\/a>\u00a0available for common use cases. Check how you can leverage them. Company culture resists AI due to a lack of familiarity\u00a0and an inability to perceive the benefits. Pilots help address this issue head-on.<\/p>\n<p>The pharma client chose to solve the manual cell counting problem. It was found to be similar to crowd-counting \u2013 the estimation of the number of humans in a crowd. A literature study revealed academic\u00a0<a href=\"https:\/\/arxiv.org\/pdf\/1707.09605.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">papers<\/a>\u00a0on AI-driven crowd-counting.<\/p>\n<p>The next step was to reuse public algorithms. We had done pilot implementations of crowd-counting in malls using AI. We repurposed this into a working pilot to count biological cells. This pilot demonstrated the feasibility, effort, and cost implications. Using potential savings in time and dollars, the return on investment (ROI) was computed.<\/p>\n<h2 id=\"showcase-business-roi-and-humanize-the-ai-model\u2019s-results\">3. Showcase ROI and humanize the AI model\u2019s results<\/h2>\n<p>Once you identify potential AI solutions for business problems, you must sell them internally. Executives may wonder whether the AI project is the best use of their IT budget. Users may view AI solutions with suspicion due to issues with explainability and accuracy. They are worried whether the AI will replace them. All these lead to a culture of resistance.<\/p>\n<p>Convince executive management on the budget needed by showing the business ROI. Ongoing\u00a0advances\u00a0in AI can help bring in an element of trust and transparency. Leverage them along with visual storytelling to explain the AI model\u2019s results to users. Keep humans in the loop by building in avenues for human feedback and improvement.<\/p>\n<p>The IT leaders of the pharma client demonstrated time savings of 80 percent for every image counted. With thousands of images processed in a year, the ROI was amply evident.<\/p>\n<p>The solution was built with a rich layer of visualization to make the model output understandable. Interactive features to review, edit, and add manual inputs kept humans in the loop. The AI could improve with every run by automatically retraining with the human inputs.<\/p>\n<h2 id=\"treat-ai-projects-as-business-transformation-initiatives\">Treat AI projects as business transformation initiatives<\/h2>\n<p>In summary, AI projects are no different from business transformation projects:\u00a0Pick the right problems to solve. Evaluate ideas through pilots. Convince users with consumable benefits.<\/p>\n<p>However, practitioners often get carried away with the solution. They miss focusing on the problem that must be addressed. At the other end, users get intimidated with the hype around AI. All of this leads to a culture of resistance to AI projects.<\/p>\n<p>Technology leaders must facilitate collaboration between\u00a0AI practitioners and people using the tools. They need to educate people\u00a0on how AI will empower and not overpower them.<\/p>\n<p>You must also navigate the change management that AI projects\u00a0demand. Take the entire organization along through education, empowerment, and enlightenment.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In a recent\u00a0survey\u00a0by O\u2019Reilly, respondents reported &#8220;company culture&#8221;\u00a0to be the biggest bottleneck for\u00a0artificial intelligence\u00a0adoption in their organizations. In spite of the buzz around AI, most people in organizations don\u2019t yet recognize the need for AI. In my view, executives face three common obstacles in every organization: Where do you get started with AI? Will it<\/p>\n","protected":false},"author":315,"featured_media":3429,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[183],"tags":[97],"ppma_author":[1994],"class_list":["post-1846","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-ml","tag-artificial-intelligence"],"authors":[{"term_id":1994,"user_id":315,"is_guest":0,"slug":"ganes-kesari","display_name":"Ganes Kesari","avatar_url":"https:\/\/www.experfy.com\/blog\/wp-content\/uploads\/2021\/05\/Ganes_Kesari-150x150.jpeg","user_url":"http:\/\/gramener.com","last_name":"Kesari","first_name":"Ganes","job_title":"","description":"Ganes Kesari is the Co-founder and Chief Decision Scientist at <a href=\"https:\/\/gramener.com\/\">Gramener<\/a>, a data science company that helps organizations present data insights as stories. He advises executives on data-driven leadership and helps organizations adopt a culture of data for decision-making. He is a TEDx speaker and Contributor to Forbes and Entrepreneur. Find his latest work <a href=\"https:\/\/gkesari.com\/\">here<\/a> and reach out to him on  <a href=\"https:\/\/www.linkedin.com\/in\/gkesari\/\">LinkedIn<\/a>, where he shares insights regularly."}],"_links":{"self":[{"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/posts\/1846","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/users\/315"}],"replies":[{"embeddable":true,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/comments?post=1846"}],"version-history":[{"count":4,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/posts\/1846\/revisions"}],"predecessor-version":[{"id":28995,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/posts\/1846\/revisions\/28995"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/media\/3429"}],"wp:attachment":[{"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/media?parent=1846"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/categories?post=1846"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/tags?post=1846"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.experfy.com\/blog\/wp-json\/wp\/v2\/ppma_author?post=1846"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}